TERMS AND CONDITIONS
Terms and Conditions
“www.lcca.org.uk is a site operated by the London College of Contemporary Arts Limited ("We"). We are registered in England and Wales under company number 07889724 and have our registered office address at Belmont House, Station Way, Crawley, West Sussex RH10 1JA.
We operate the site for ourselves and also as agents on behalf of other companies who trade under the London College of Contemporary Arts Limited name under licence, a company registered in England and Wales under company number 04977611 with its registered office at 8-9 Holborn, London EC1N 2LL.
The London College of Contemporary Arts Limited is a part of Global University Systems.
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
When using our site, you must comply with the provisions of our acceptable use policywww.lcca.org.uk/terms-and-conditions.html
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and that they comply with them.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Specifically, course and registration information is dynamic and subject to change; the most up to date complete information we provide to prospective students is at the point of registration, and this may differ from information posted on our site.
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial- of -service attack or a distributed denial- of- service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial- of -service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy at www.lcca.org.uk/terms-and-conditions.html
If you wish to make any use of material on our site other than that set out above, please address your request to firstname.lastname@example.org.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The English courts will have exclusive jurisdiction over any claim arising from or related to, a visit to our site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
If you have any concerns about material which appears on our site, please contact email@example.com.
Thank you for visiting our site.
London College of Contemporary Arts. ("LCCA" or "We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is LONDON COLLEGE OF CONTEMPORARY ARTS of Belmont House, Station Way, Crawley, West Sussex RH10 1JA.
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site / ( our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, whether by email, telephone, by fax or post, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site and of the fulfilment of your orders.
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and for aggregate marketing reporting services. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our site.
When using our site to carry out transactions which involve the use of a credit or debit card (and only then), all information you provide to us in stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
Higher Education Statistics Agency (HESA)
Your personal data (including sensitive personal data) will be provided to HESA. Further information about the data which will be shared with HESA can found in the HESA collection notice on the HESA website (http://www.hesa.ac.uk/fpn)
Destinations of Leavers from HE (DLHE) Collection Notice
We will send information from this survey to the Higher Education Statistics Agency. HESA is the official source of data about UK universities and higher education colleges. This survey information will be linked to other information held about you as a student, including information you gave when you enrolled, and details of the qualification you gained. Together this forms your HESA Record. More information about how the HESA Record is used can be found in the Student Collection Notice.
Your DLHE survey responses will not be used to make decisions about you.
HESA collects, and is responsible for, the database in which your HESA Record is stored. HESA is a registered charity and operates on a not-for-profit basis. HESA uses the HESA Record, including the DLHE survey responses, itself for its own purposes. HESA also shares information from the HESA Record with third parties. It may charge other organisations to whom it provides services and data. HESA's use of the HESA Record may include linking information from it to other data, as described further below. All uses of the HESA Record must comply with the Data Protection Act 1998.
The HESA Record including DLHE survey responses are used for three broad purposes:
Purpose 1 - Public functions
Information from the HESA Record is used by some organisations to help carry out public functions connected with education in the UK. These organisations are data controllers in common under the terms of the Data Protection Act (this link explains what this means). Such organisations may include:
- Department for Education
- Department for Business, Energy and Industrial Strategy
- Welsh Government
- Scottish Government
- Department for Employment and Learning, Northern Ireland
- Higher Education Funding Council for England
- Higher Education Funding Council for Wales
- Scottish Further and Higher Education Funding Council
- Research Councils
- Education Funding Agency
- National College for Teaching and Leadership
- National Health Service bodies and organisations working with them e.g. Health Education England
- General Medical Council
- Office For Fair Access
- Quality Assurance Agency for Higher Education and any successor bodies.
The HESA Record may also be used by other organisations who are also data controllers in common to help carry out public functions that are not connected with education. Such users include the Office for National Statistics and the National Audit Office who may use the information to fulfil their statutory functions of measuring population levels and monitoring public expenditure.
The use of data by organisations under this Purpose 1 may include linking information in the HESA Record to other data as described further below.
Purpose 2 - HESA publications
The HESA Record is used by HESA to produce and publish information and statistics. This includes some National Statistics publications and online business intelligence and research services. HESA will take precautions to ensure that individuals are not identified from any information which is processed for Purpose 2.
Purpose 3 - Equal opportunity, research, journalism and other processing in which there is a legitimate interest
HESA and the other data controllers in common (see Purpose 1) may also supply information to third parties where there is a legitimate interest in doing so. Examples of use for this purpose include:
- Equal opportunities monitoring
- Research - This may be academic research, commercial research or other statistical research where this is in the public interest
- Journalism - Where the relevant publication would be in the public interest e.g. league tables
- Provision of information to students and prospective students
Users to whom information may be supplied for Purpose 3 include:
- Higher education sector bodies
- Higher education providers
- Academic researchers and students
- Commercial organisations (e.g. recruitment firms, housing providers, graduate employers)
- Non-governmental organisations and charities
- Local, regional and national government bodies
Information supplied by HESA to third parties within Purpose 3 is supplied under contracts which require that individuals shall not be identified from the supplied information. A copy of HESA's current agreement for the supply of information is available here. Information from the HESA Record, may be linked to school and/or further education college information and supplied to researchers. A copy of the Agreement for the supply of linked data about pupils from schools in England is available here.
Linking of information in the HESA Record
As indicated above, where HESA and organisations covered by Purpose 1 above use information from the HESA Record this use may include linking the HESA Record information to other information for example:
- UCAS data
- National Student Survey data
- School and Further Education data
- Student Loans Company data
- Qualification Awarding Bodies data
- Tax, Benefits, and Employment data.
About the HESA DLHE Collection Notice
The HESA DLHE Collection Notice is regularly reviewed. The most up to date version can be found here. Minor updates to the DLHE Collection Notice (including organisation name changes and clarification of previously specified purposes) may be made at any time. Major updates (such as a new purpose) will be made no more than once per year.
You may be contacted as part of an audit to check that we have undertaken this survey properly.
You may be included in further surveys of leavers from higher education. If so, we will pass your contact details to the organisation that has been contracted to carry out each survey. Your details will only be used by that organisation for the survey and will then be deleted by them. If you do not want to take part in any of these surveys, please let us know.
Under the Data Protection Act 1998 you have rights of access to the information HESA holds about you. You will have to pay a small fee for this. For further information about data protection and the HESA Record please see the HESA website or email firstname.lastname@example.org
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data. Alternatively, you may email us at email@example.com.
We may disclose your personal information to any member of our group, which means our subsidiaries and our ultimate holding company and any of subsidiaries, as defined in section 1159 of the UK Companies Act 2006; and other associated companies and affiliated institutions.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If LCCA or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- and other agreements; or to protect the rights, property, or safety of LCCA, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us firstname.lastname@example.org
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
This acceptable use policy sets out the terms between you and us under which you may access our website www.lcca.org.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use www.lcca.org.uk/terms-and-conditions.html
www.lcca.org.uk is a site operated by The London College of Contemporary Arts (we or us). We are registered in England and Wales under company number 7889724 and we have our registered office and trading address at 9 Holborn, London, EC1N2LL
You may use our site only for lawful purposes. You may not use our site:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards below.
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use www.lcca.org.uk/terms-and-conditions.html
- Not to access without authority, interfere with, damage or disrupt:
- any part of our site;
- any equipment or network on which our site is stored;
- any software used in the provision of our site; or
- any equipment or network or software owned or used by any third party.
These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote sexually explicit material.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
- Be likely to harass, upset, embarrass alarm or annoy any other person.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- Give the impression that they emanate from us, if this is not the case.
- Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
- Immediate, temporary or permanent withdrawal of your right to use our site.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
ENROLING ON THE PROGRAMME
Deposits, Fees and Payments
1.1 DEPOSITS: To book a place on a course, students must pay either (1) The full tuition fee; or (2) A minimum deposit of 50% of the total course fees (unless indicated otherwise on the application form, in which case the terms of the application form shall prevail). All deposits received are for the sole purpose of reserving a place on the course and are NON-REFUNDABLE except (1) In cases of VISA Refusal; AND (2) Subject to the student complying with the College’s VISA REFUSAL REFUND POLICY(Please refer to Clauses 4 – 5 below).
This means that if a student changes their mind after enrolling on a course, the deposit payment CANNOT be refunded.
1.2 FULL TIME STUDENTS: NO REFUNDS OR COURSE TRANSFERS ARE PERMISSIBLE after a student has been issued with a letter confirming their full time status. This is unless the student has received a VISA Refusal AND only where the student complies with the visa refusal refund policy (Please refer to Clauses 4 – 5 below).
1.3 PAYMENT DEADLINE: All tuition fees must be paid in full at least 30 days before the Commencement date of the Course. The Commencement date of the Course is the published date as provided on the Letter Confirming Successful Enrolment to London College of Contemporary Arts. Students who have not paid on time may lose their place on the course and may not be granted access to the School.
1.4 DISHONOURED PAYMENTS: A minimum charge of £50.00 will be made to students for all dishonoured payments. The College reserves the right to report offenders to the relevant professional body and the authorities, including, UKBA.
1.5 OVERDUE ACCOUNTS: The College reserves the right to charge interest at 10% per annum on overdue amounts, accruing daily from the date that such payments become due.
1.5.1 INSTALLMENT PAYMENT PLAN: The College expects all students to adhere to the terms and conditions of their payment plan, which includes submitting payment on the date it becomes due. A failure to comply with the terms and conditions of your payment plan renders any payment plan ineffective. As a result, the College may bring the payment plan to an end and reserves the right to recover all outstanding fees.
1.5.2 DEBT RECOVERY: Please note that in relation to overdue amounts, the College also reserves the right to pass this matter to our debt recovery company without further notification to you. This means that your data will be passed to our debt recovery company for further action. For the avoidance of doubt, should your data be passed to our debt recovery company in order to recover any overdue amounts, your liability to pay will be increased by additional fees and charges.
1.6 DISMISSAL FOR NON-PAYMENT: The College reserves the right to dismiss and expel any student at any time for the non-payment of fees. No fees will be refunded where a student is dismissed under this section.
1.7 REPORTING: The College is required to inform the appropriate authorities, including the UKBA, where a student has been removed from School under section 1.6 above. The College also reserves the right to report non-payment and delayed payment to credit-reporting agencies.
1.8 FEES SUBJECT TO CHANGE: Fees are published separately for each semester and are payable by all students studying at the time unless they have paid full fees prior to the publication of the new fees. Paying a deposit does NOT prevent any fee increase being applied.
1.9 FEES EXCLUSIVE OF PROFESSIONAL BODY CHARGES: All tuition fees exclude amounts payable to professional bodies for student registration, exemptions and examination entries. Any such fees are payable directly by the student, and the School accepts no responsibility for such payment.
1.10 VAT: When applicable, all amounts quoted include VAT. Some courses are provided by exempt bodies and are not subject to VAT. Please contact us for further details.
1.11 NO DEPOSIT ACCOUNT: Funds received but not utilised or refunded in accordance with these Terms and Conditions will be forfeited to the College.
1.12 CHANGES SUBJECT TO APPROVAL: The student agrees that he/she cannot change, defer or withdraw from the programme without prior consent from the College. Where a student has failed to comply with this clause 1.12, they will not be eligible for a refund.
2.1 PROMOTIONS SUBJECT TO CHANGE: Promotions and offers may have restricted eligibility requirements and may change from time to time.
2.2 VALUE-ADDED SERVICES: Availability of the online resources and other value-added services cannot be guaranteed due to reasons beyond the School's control, including technical faults and limitations. Except for online-only courses, access to all online resources is provided ex-gratia and does not form part of any contract for services.
2.3 COURSE SPECIFICATION SUBJECT TO CHANGE: The College reserves the right to change the courses, tutors, course specifications, lectures, other materials, published programmes, speakers, dates and locations from the previously published materials on the site or any other timetables as well as the right to alter to cancel or change the content of lectures and/or study materials and the identity of tutors at its own discretion. LCCA shall discharge its obligations in respect of a specific course by providing teaching which is materially similar to the course specification advertised, notwithstanding the fact that course dates, times and location, and/or the identity of the lecturer may vary from previously advertised specification.
2.5 NO TRANSFERS: No course transfers are permissible without the College’s prior written consent – this includes course transfers between students. Where the College agrees to a student’s course transfer, this is subject to an additional charge. All transfers are at the College’s sole and absolute discretion.
2.6 STUDENT COMMUNICATION BY EMAIL: The College sends out important student information (including timetable updates, class changes, etc.) exclusively by email. It is the student’s sole responsibility to ensure that the College has correct and up-to-date email addresses in our records, and that the student opens, reads and acts promptly upon such email notifications.
2.8 LIMITATION OF LIABILITY: Students' attention is particularity drawn to this clause. Liability of London College of Comtemporary Arts, for losses arising from their negligence (except in the case of liability for death or personal injury), breach of contract or otherwise will be LIMITED TO THE FULL AMOUNTS PAID BY THE RELEVANT STUDENT FOR THE PARTICULAR COURSES AND/OR STUDY MATERIALS. Except in the case of liability for death and personal injury, such companies will have NO LIABILITY FOR INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER ARISING. We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
2.8 GOVERNING LAW: These Terms and Conditions are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.
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Cookies used on LCCA domain and sub domains
In accordance with ICC UK Cookie guide, we use the following cookies:
Strictly necessary cookies
These cookies are essential in order for you to move around the website and use its features. Usage examples are accessing secure areas of a site and adding items to a shopping basket. Essentially, they enable services you have specifically asked for.
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The table below explains the cookies we use and why.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
This cookie is used to collect information on how users from facebook interact with our website
Visual Website Optimiser (VWO)
These cookies collect information about how visitors interact with the pages on the website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form. The information obtained does not identify anyone.
Transversal Video player
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Speeds up loading of page
Cookie pop up only loads once for recurring visitors
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Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
Allows us to email customers who abandon a transaction on our website to ask if they need any assistance from our supporter services team.